bitlync Docs

Concepts

Rate limits

We pace writes to the vendor’s real limit. If we have to wait, you get HTTP 429 with Retry-After. Branch on that status and header.

One sync per MSP tenant fills the store. Every product on that tenant reads the same copy. When each product polls the same PSA, they share one budget.

Today — every product polls

ISV A ISV B ISV C ISV D ISV E PSA API shared budget Five products. Same reads. One noisy poll starves the MSP.

With Bitlync — one governed sync

ISV A ISV B ISV C ISV D ISV E bitlync store PSA one sync Store-served reads. Zero vendor calls. N products. Same one sync.

Mechanism

ISV-facing: 600 req/min times the number of connected MSPs. There is no daily cap. The per-minute rate is the limit. Hit it and you get a rate-limit response with Retry-After. There is no silent throttle.

Billing and Alerts write routes share one abuse limit. HTTP 429 from those routes is unchanged: branch on 429 and Retry-After. An oversized body is 413, not 429. See Errors.

What the caller sees

A rate-limit response you can branch on. The header is the wait. A delayed 200 is not a throttle.

Rate limit (429) + wait
HTTP 429
Retry-After: 12

{
  "status": 429
}

No silent queue that looks like success.