bitlync Docs

Overview

Start here.

Hold a key. Call a seeded tenant. Then the MSP pastes their own keys.

You sell software to MSPs (managed service providers). They run IT for other companies, on a stack they already chose. Winning those deals is much harder if you cannot connect to that stack.

  • PSA — their business system. Customers, tickets, service desk, projects, invoices, agreements.
  • RMM — their device system. Inventory, monitoring, patching, access.
  • Documentation — the detailed record. Passwords, networks, and what happened at that customer, linked to the PSA company and the RMM assets.
  • Commerce — where they buy licenses (direct or through a distributor) and then bill the customer.

Every MSP picked a different mix. Bitlync is one API with one shape. You write once. The MSP pastes their own keys.

Your product bitlync one shape PSA RMM Documentation Commerce

The MSP pastes keys. REST and MCP use the same model.

How it behaves — cache, rate limits, retries, vault, routing — lives in Concepts.

Quickstart Reference